755bat Privacy Policy

Registration Data

When you create a 755bat account, we collect your full legal name, date of birth, residential address in Bangladesh, mobile number, and email address. This information is required to establish your account identity, verify that you meet our 18+ age requirement, and ensure that your payment accounts are registered in your own name.

Identity Verification Data

To comply with know-your-customer (KYC) standards, 755bat may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence issued by a Bangladeshi authority. We may also request proof of address documents and, in the case of large withdrawals, source-of-funds documentation. These documents are stored securely and are used exclusively for verification purposes.

Financial Transaction Data

When you make a deposit or withdrawal, 755bat records the transaction amount, method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), timestamp, and associated mobile number or card details (where applicable). Full payment credentials — such as complete card numbers or mobile banking PINs — are never stored by 755bat. Card data is handled exclusively through our PCI-DSS compliant payment processing partners.

Usage and Behavioural Data

755bat automatically collects data about how you use the platform. This includes pages visited, games played, bet amounts and outcomes, session duration, login timestamps, device type, operating system, browser version, and IP address. This data is used for fraud prevention, responsible gaming monitoring, and service improvement.

Communications Data

When you contact 755bat support — whether by email or live chat — we retain records of those communications, including the content of messages, timestamps, and the nature of the query or complaint. These records are used to resolve disputes, improve our support quality, and maintain audit trails.

Data We Do Not Collect

755bat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health information (beyond what you voluntarily disclose in a responsible gaming context), or data relating to criminal convictions, unless we are legally required to do so.

Payment Processing Partners

To process your deposits and withdrawals, 755bat shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Visa, or Mastercard. Each payment partner operates under its own privacy policy and data security standards. 755bat selects payment partners who maintain appropriate technical and organisational security measures.

Game Content Providers

Live casino games and slot titles on 755bat are supplied by third-party providers including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Spribe, and Ezugi. To enable gameplay, a session token and non-identifiable player reference are passed to the relevant game provider. Personally identifiable information such as your full name, mobile number, or NID is not shared with game providers.

Identity Verification Services

Where automated KYC verification is employed, 755bat may share identity document images and personal details with a regulated third-party identity verification service for the sole purpose of confirming the authenticity of the documents and the accuracy of the data you have provided. These services are contractually prohibited from using your data for any other purpose.

Legal and Regulatory Authorities

755bat may disclose personal data to competent law enforcement, regulatory, or government authorities where required to do so by applicable law, court order, or lawful regulatory request. 755bat will, where legally permitted, notify affected players of such disclosures. 755bat may also share data with financial intelligence units where it has a legal obligation to report suspicious transactions.

Business Transfers

In the event that 755bat undergoes a merger, acquisition, or sale of all or substantially all of its assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.

What We Never Do

755bat never sells, rents, or otherwise commercially transfers your personal data to third-party advertisers, data brokers, or marketing companies. We do not share your betting history or gaming behaviour with any entity that is not directly involved in delivering, securing, or legally overseeing our services.

Technical Safeguards

All data transmitted between your device and 755bat's servers is protected using TLS 1.2 or higher encryption. Sensitive data at rest — including identity documents and financial records — is encrypted using AES-256 encryption. Our platform infrastructure is hosted in access-controlled data centres with physical security measures in place.

Access Controls

Access to systems containing personal data is restricted to authorised 755bat personnel who require it to perform their job functions. All administrative access is protected by multi-factor authentication (MFA) and is logged for audit purposes. Access permissions are reviewed regularly and revoked promptly when no longer required.

Payment Security

755bat does not store full payment card numbers or mobile banking PINs. Card transactions are processed through PCI-DSS compliant payment gateways. Mobile banking transactions via bKash, Nagad, Rocket, and Upay are processed through their respective secure APIs using tokenised references rather than raw account credentials.

Incident Response

755bat maintains an incident response plan for data security events. In the event of a data breach that is likely to result in a risk to affected players' rights, 755bat will notify affected players without undue delay, describing the nature of the breach, the categories of data involved, and the steps taken to mitigate the impact. Players are encouraged to contact support immediately if they suspect their account has been compromised.

Your Responsibility

While 755bat takes extensive measures to protect your data, the security of your account also depends on you. You are responsible for maintaining the confidentiality of your login credentials, enabling two-factor authentication on your account, and promptly notifying 755bat if you suspect unauthorised access. 755bat will never ask you to share your password via email or live chat.

The retention periods below represent 755bat's standard practices. Where a legal obligation requires longer retention, the longer period applies. Where an account is subject to an ongoing investigation, data may be retained until the investigation is fully concluded, regardless of standard retention periods.

Account Closure

When you close your 755bat account, your profile is deactivated and you lose access to the platform. However, 755bat retains the personal data associated with your account for the periods specified above to meet its legal and regulatory obligations. Deactivated account data is not used for any active processing purposes beyond compliance retention.

Secure Deletion

Once a retention period expires, 755bat deletes or irreversibly anonymises the relevant personal data using secure deletion methods. Physical media containing personal data is disposed of in accordance with recognised data destruction standards.